A group of 20 had a really enjoyable time, everyon...

A group of 20 had a really enjoyable time, everyone ate, a lot of people had a couple of drinks, and we had 2 hours of bocce reserved. Waitstaff was pleasant and attentive. There was a scheduling error and apparently we were only scheduled for 1.5 instead of 2 hours. This is when an otherwise really pleasant experience began to sour. The manager stormed up and started kicking the balls while someone was rolling the last ball of the turn.

There was a miscommunication and error on the part of the establishment, and instead of diplomacy we got a tantrum from management. I went up to talk to her about her behavior and her response was disingenuous at best.

You have a fun business and a lot of good staff, but 20 people won't be back. I thought you would want this feedback for training purposes. I think we will be at the Hub for our next outing.