The assistants don't even deserve 1 star, that's h...

The assistants don't even deserve 1 star, that's how slow it goes here. The one star given is purely for the good location the pharmacy has for me. Spend an average of 40 minutes here (usually longer) because they only help customers with 1 employee at the same time while it is completely full, and when I finally get help, I often don't even get half of it. And that while I always call in advance (which is also ridiculous that this has to be) to ask if everything is ready. I depend on my painkillers and am often sick. Still, because of the mistakes they make, I have to come back weekly.

Today I came back after my friend came yesterday and was told that the other half of the medicines could be picked up today. First I waited for 35 minutes, then there was a 12 minute "search" for the medicines, after which I was sent away empty-handed, because 'I didn't get any more at all and so no other half was ready'. Then don't tell me to come back later! This is just 1 example of everything that goes wrong here. Waiting in itself is not a problem, it just happens when busy. But the organization is lousy, this is the only pharmacy I have ever come to where I have to wait so long and they only have 1 employee at the counter.