W

Wendy Everett

4 years ago

Cat health emergency necessitated vet visit. (Had ...

Cat health emergency necessitated vet visit. (Had gone close to home near Airport to Emergency Vet @ Genesee St. & they were HORRIBLE--wouldn't take Roadkill there after that experience!! ) Drove all the way out to the Orchard Park Animal Hospital, in a horrible state, especially after being treated horribly.
Best decision ever made... Worth the drive hands down. EVERYONE @ OPAH was efficient, compassionate, respectful, and extremely competent from the moment of arrival until our departure. My cat ended a up with a terminal diagnosis & ended up needing to be put to sleep. They provided us with a private (Rainbow) room & gave us all the time we needed... without any pressure whatsoever! This was especially appreciated, since it was such a sudden sad situation. A week later I received a sympathy card from OPAH, signed by all the staff, and I'd never been there except this once! I cannot give OPAH a higher recommendation than 5-stars, but would if I could. Should I ever get another pet, it is certain that I would return to the greatest people @ OPAH in a HEARTBEAT, for primary or emergency veterinary care.

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