The staffs and employees were friendly and nice. T...

The staffs and employees were friendly and nice. They help direct you if you're unsure where you're at. I would give it a 5 star rating, but I had a bad experience with my appointment in the critical care. The employee who was in charge of my pelvic ultrasound was rude and not helpful at all. I'm not sure if she was having a bad day or whichever the cause may be, but it was not professional at all. There was no communication to explain how the process is going to be performed considering it is my first time having to get that done. Would greatly appreciate it if this can be taken into consideration to help inform the staffs/employees to just take a moment to help share/educate first time patients. That way, they won't be clueless and would at least have an idea to what is going on.