I studied English and American Studies there. In i...

I studied English and American Studies there. In itself a great subject, but have no questions or organizational problems!
Examination office:
When I asked about a registration problem for an exam, the only question was: "Why are you asking me? Everything is on the Internet" .... Yes, thank you Ms. Contact person from the Examination Office.
Lunch breaks were often long for her when several questioning students were already romping in front of the office. (Coming into the hallway, seeing students, leaving again) It makes you feel welcome.
In general, polite words (greeting, please / thank you, goodbye) were nonexistent.
Requests to send very important documents were only responded to several times.
In general, the students dealt with this regularly. Too bad.

Conclusion: It was okay there but there was no trace of politeness and helpfulness with many responsible!