Had a late night issue where the A/C stopped worki...

Had a late night issue where the A/C stopped working. Things were further complicated by our 2 month newborn and 15 year old dog, neither of which can handle high temps in the house. Serviceman "Wiley" was dispatched at 2am and was at our house in less than 45 minutes. He was extremely courteous and professional and very sympathetic to our situation. Although the issue could not be resolved during his visit, I feel his conduct deserves recognition. Thank you Wiley and the A1 night crew for being there for us!