S

Steve Tree

3 years ago

I bought it brand-new ripmo AF and the crank snapp...

I bought it brand-new ripmo AF and the crank snapped off within 5 minutes of riding! Also I had a cush installed in the rear tire and the bikes sat in the living room until Christmas and then the tire was flat. The big disappointment is how did the crank snap-off. Is it Ibis Or the guys at Pedal Pusher who set the bike up. Regardless that should never have happened, that could have caused a major injury and we'll see if shop stands behind this.

Update:
Well they stood behind it and fix it on the spot. It sounds like it was a fluke from Shimano when they cut the crank. Either way it's fixed. Also the service manager helped setup the brakes and the levers and answered some questions, overall great experience.

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