Please trust all these reviews!!! We booked this h...

Please trust all these reviews!!! We booked this hotel on a whim as the reviews on the "tickets at work" site were raving! Upon checking details on google for check in times we found reviews mentioning ROACHES!!! We asked upon arrival, stating that we had read the reviews and were very leary of checking in. They stated that renovations had been made and all issues taken care of....this WAS NOT THE CASE!!! We were not even there 4 hours and found ROACHES!! When confronting the staff at the front desk all they offered was a room change! They were not surprised at all!! They initially refused a refund and it was not until my husband became upset they refunded our parking fee and told us we had to contact our booking agent to request a further refund! I had to pack up my children at 830pm and find other sleeping arraignments! To say they were upset is understatement! Please learn from our mistake and save your money!!