April Demars Review of U.S. Pet Headquarters
How I wish that zero stars was an option. I know t...
How I wish that zero stars was an option. I know this post is long but any of you out there who love your pets like family NEED to read it and really listen to what I am telling you because I am absolutely heart broken from the decisions Dr.Thomas made on my dog's behalf.
I took my baby girl Izzy, who is a Labrador/Shepherd mix to see Dr.Thomas on the 5th of February because she had gingivitis. Dr. Thomas told me she has an autoimmune disease and put her on Prednisone without doing any testing or a basic physical, simply looked at her teeth , prescribed medicine, and sent us on our way. I thought this was odd but I trusted his opinion since he is the professional. After a week I noticed that she wasn't responding to the medicine, her gums still looked inflamed and that she wasn't acting herself while on it. So I decided to inform him and brought her back in for a re-check on February 16th. During this visit Dr. Thomas commented on how bad her breath was but he still did not do a physical exam or talk to me about any sort of testing to see what was going on with her. All he did was up her Prednisone intake to two pills every other day and gave me antibiotics. Well, my Izzy died on the morning of the 19th from internal bleeding, which I was later informed is one of the side effects of the Prednisone. She was only 6 years old. I am beyond upset that he never took her temperature, blood or discussed alternative options with me. When I expressed how up set I am at this terrible loss to his front desk they expressed their sympathies, but when Dr.Thomas decided to call me and discuss my concerns he told me that my male dog had a tumor and that's why he died! She is not a he and she had gingivitis! His response to me telling him this was simply, "oh sorry". Veterinarians are supposed to be the professionals, the ones who know the best steps to take, so naturally we trust them more because that is what they went to school for and why we pay them the big bucks!
To make matters worse he was also the overseeing veterinarian for my older female chihuahua who is 15 years old. She has had a bad cough for a little while so when I brought her in he listened to her heart and said it's because she has an enlarged heart and that she will die of heart disease anyway. So he put her on, you guessed it, PREDNISONE and Lasix, which both are very extreme medications for a 7 lb geriatric dog. He at least put her on antibiotics as well since he said it sounded like she also had fluid in her lungs. Well after this whole situation happened with Izzy I decided to get a second opinion, something I wish I would have done MUCH sooner. This other veterinarian did x-rays, full panel blood work and urine testing for her kidneys and told me that she does not have an enlarged heart and took her off the heart medicine immediately. He then told me that this heart medicine could have done real damage if I had kept her on it. So why was she coughing? Because she has a collapsing trachea, something Dr.Thomas might have realized if he had tested her. Luckily Tia is receiving proper care under this new veterinarian and is doing better.
Dr.Thomas almost made the terrible mistake of taking both of my babies from me. Nothing will bring back my beautiful baby girl, nothing. But he didn't even have the decency to make sure he was talking to the right patient when he called. Let alone be bothered to express HIS sympathies and acknowledge HIS mistakes. I will never, EVER bring another animal to him or allow any of my friends and family to give him the opportunity to destroy their families like he did with mine. SHAME ON YOU!!!

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