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Sean M

3 years ago

Long story short horrible. I paid for a king room,...

Long story short horrible. I paid for a king room, and the people across the hall were smoking weed and my fiancee is pregnant. I complained twice.. the third time I asked for a room change. The woman said she would upgrade us. We get up to the new room and there are 2 queen beds.. that's a downgrade when there are 2 people. Who wants to share a queen bed or sleep in separate beds on valentine's day.. not me. I then went down and asked if I could get a refund or some money back to compensate for the inconvienece. The lady said no the best she could do was give us a free breakfast. I said that's not good enough and left. So I got charged for a king size room that I was only in for 2 or 3 hours. I guess the woodcliff condones weed smoke and cant cut the respectful couple a break for their inconvienece. I wish I could give it no stars.

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