Daniel Mardani

Review of Genesis Security Group

This company is not qualified to deal with people ...

This company is not qualified to deal with people safety and peace.
Someone broke in to my car today at 9:30 am.
Called security no one showed up. Customer service reps in the kiosk did not do anything. Very very unsafe area to park. When going to Keffer st always park on the street.
Called customer service to get video footage for Vancouver police department but there are no cameras on premises. The lot is protected by Geniesis security. It was a absolute joke calling the security. I spent couple hours there waiting for vpd to finish up not a single security showed up. The lot is filled with posters of your guards and K9 units, but where were they at 9 - 11 am?
Staff is ridiculously unqualified, unprofessional and rude. Reported this company to BBB. I recommend looking in to changing the company a poster and sign business, at least that way your not dealing with peoples safety and peace.