Daniel Berman

Review of Norman Y. Mineta San Jose Int'...

In our experience, this airport has been infinitel...

In our experience, this airport has been infinitely more pleasant than SFO. If there is any way that we can possibly travel via SJC instead of SFO, we do so. Overall, we find SJC cleaner, more convenient and friendlier.

Many of the negative reviews seem to concern the TSA personnel. I think it's important we understand that they are not well compensated and much is asked of them in return, with many passengers not paying them the courtesy they deserve. If we all make an effort to be courteous, we will receive more courtesy in return.

It also speaks well of SJC that negative reviews here are conscientiously responded to, typically with offers to contact appropriate parties, to follow up on issues that deserve attention.

TIP: We ourselves did experience some issues relating to our unfamiliarity with the layout and the parking system. I would highly encourage anyone using this airport for the first time to make an effort to check things out online before their trip -- and always arrive earlier, to allow for possible missteps.

As Roy Rogers used to sing, "Happy trails to you!"