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The staff were calm and friendly and surprisingly ...

The staff were calm and friendly and surprisingly non pretentious. Valet service was complimentary (minus tips) and concierge were prompt. I never had to wait more than a few minutes for service at check in or on the phone. The restaurants, shops, and decor were beautiful and at places magnificent. The hotel room was huge! And had a step down loft that was great to relax in. Bedding was very comfortable. Surprisingly few people smoking which helped my headaches. Overall I was constantly surprised at the level of quality and service at the hotel. A fun place to stay.

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