Jan Fadel

Review of Southwest General Health Cente...

You are a transaction. Not a patient. Only one per...

You are a transaction. Not a patient. Only one person to admit you while you stand in line. If the person behind you does not see the sign, they are standing on your heel while you explain what your emergency is. Who reads signs when they have an emergency! I grew up in Middleburg Hts utilizing Southwest. If I had to walk in for an emergency, I would not recommend going to Southwest. The CEO needs to stand in line pretending they have an emergency. No one should have to read a sign when you walk into the emergency room! They should feel embraced and directed. The previous set up was so much better!