Kate Zimmerman

Review of BB&T Investment Services

BB&T as an institution is very behind the times wi...

BB&T as an institution is very behind the times with their practices and I did not like my experiences at all.. I gave them a fair chance though!

I opened my account on June 24th and had to call them twice looking for my bank card and finally they said they would send me another one - I didn't get one until July 31. That is insane.

They also "don't do withdrawals through the window" so since I didn't have a bank card I would have to go into the bank to withdraw money.

I called two different locations trying to find someone to tell me why they declined a $17 PayPal purchase and no one ever returned my phone call.

The straw that broke the camel's back was when I went in to the Tryon location and a banker was super rude to me. Over it!