The worst company ever!!! If there were a way to g...

The worst company ever!!! If there were a way to give negative stars I would. I have spent more hours on hold than I can remember, spoken to at least 4 representatives (after being hung up on by many other individuals without speaking to them) all of who have not been able to get my replacement machine sent out. I have been 4 months without a machine because of an internal power issue, the initial representative put in a machine color that isn t in stock after we established a color that was in stock so that I wouldn t have to wait. I ve had my ticket closed out twice without a replacement machine being sent. When asking to speak to someone higher up being told to email the account on the contact page, in which I m still waiting for a reply from June. I would not recommend, spend your somewhere you are valued!!! Buying with Cricut is the biggest regret in crafting.