Brantley Miller

Review of CopperView Medical Center

I have gone in couple times for different reasons,...

I have gone in couple times for different reasons, and had multiple doctors over this year. I will say every single time has been a fantastic experience. The staff on every level of care will treat you like they are your family and has gone well beyond my expectations, I would recommend this clinic to anyone. (My wife joined the army this year and I had no idea how to use the military insurance. One of the girls in front noticed my struggle and immediately took over helping me and explained she was an army wife and went through every step in detail of how to sign up and use the insurance, and asked me to call back and request her specifically if I needed any further help in the future. Seriously so far above and beyond anything I could have ever hoped for. I left the clinic almost in tears just from knowing how to handle such a small aspect of my crazy new military life. And that this young women answering phones at CopperView was there if I got lost in all of it. You can't put a price on that level of care. That is the golden standard of what every service industry should strive for.. I wish I could thank you again. You are the best of us and I hope you see this and know what your small act of kindness meant to me.

The phones kinda suck and you have to call in a few times to get past a busy signal occasionally but just keep trying, it's so worth it, and they are in the process of fixing the phone situation. I usually call once every five minutes or so for maybe 3 tries, and I will every single time get through to reception. Once the phones are fixed I can't think of a single way you can improve. Thank you.
(And to the people posting bad reviews on a medical clinic that is saving our lives during this pandemic, based on the political view of the magazines in the waiting room... Are you for real? Get out of your sad political media trough fed mind and realize they are just magazines for you to read or, guess what, not read. It is your choice. Grow up, and welcome to America where anyone can get a magazine published and anyone can read it (and in your case) complain about the content and bind it to a neutral medical clinic trying to save lives. Stop making everything so obnoxiously about your individual beliefs. YOU are the problem.) Sorry CopperView Medical, the majority of people aren't trying to make a political point and just want to accurately express the care they received. Keep doing what you are doing and let us decide which magazines we read in your lobby. That is the absolute least of your many concerns through this pandemic.