Today I went in the center of Milan Fulvio texts a...

Today I went in the center of Milan Fulvio texts and after asking for information at the reception, I was told to wait for the technician for an inspection of the problem of my car, I was also told to sit down that would arrive immediately, this at About 14.30, after waiting more than half an hour sitting I was told several times to be patient because it would arrive, I state that I do not like to argue or make a mess, but between a "sit down" and a "immediately arrives the technician" I waited about an hour and a half before being served by another technician, as the other was busy.
Now I honestly do not understand the method of working Audi after sales how it can work this way, because, to sell are all good, then when you need to be treated in this way.
I repeat, I'm not one that makes many stories or complaints, but after losing a whole afternoon I felt compelled to write these lines, and this to make the other Audi users understand that if they are in a hurry then the Milan branch. The Fulvio Testi is not for them. I certainly will never set foot again!

Responding to the seller I say that:
The acceptance that was made at 14.53 will certainly be truthful as after waiting half an hour sitting without news I was leaving from there, (which can testify to the girl who welcomed us at the beginning), so only after came out the first technician, who told me something else, "go to get the car that we see what the problem", perfect, having parked the car outside the dealership, I go out to go and get it, delay About 5 minutes, because obviously I can not fly, I go back and the technician was gone! I wait another minute just to see if it comes, but nothing, I repeat to the girl that I'm going to go and after WAITING MORE THAN 1 HOUR AND HALF, and not 20 minutes as if by magic another technician appears.
So I conclude by saying that we all work in the business, and it is also right to pull the water to its mill, but when you do not know things and a customer complains you have to meet him, period.