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Anastassia Golubeva

3 years ago

This institution spoiled the mood for the wedding....

This institution spoiled the mood for the wedding. The restaurant manager was disgusting. We booked the room on site. We were promised to completely close the second floor. When we arrived on the wedding day in the hall TOURISTS SITES. To my question to the waitress, why, we booked the whole room, I got an answer, I don t know anything, call the manager. The manager answered my question that they had nothing written down and said that it was necessary to express her wishes more clearly. We were promised a large two-story cake. On the spot we saw a mini cake, at my request to cut it into all the guests, the waitress replied that she would try, and the manager advised putting it on the scales, if we do not believe that the cake corresponds to kilograms. The service is disgusting. The waitress cut the cake and left, the guests had to eat in the dryer. When she arrived to pour coffee, the guests had already eaten the cake. I didn t ask anyone what she wanted, she brought coffee to everyone, although we asked for tea as well, then again ran away. The holiday was ruined

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