Me and my husband stayed ONE night for the weekend...

Me and my husband stayed ONE night for the weekend of scraping the coast. We had to wait forever to check in because the "manager" had to inspect the room. When we got to the room, the bathroom had broken glass on the floor!! I almost stepped on it!! Great "inspection" .... The room was ok.. The restaurant downstairs was terrible. Apparently they have had two cooks since we last stayed and the food was disappointing. The pool was dirty and had plastic floating in the pool. We were ready to check out the next day and they told us that there was a 100$ deposit for the room, which is fine. As we were on our way home our bank account showed we were charged double for the room and deposit which ended up to be around 700$ for ONE NIGHT. We understand mistakes happen and we were trying to be understanding of the situation until they told us that this was normal procedure to charge you double for your room. Our family members had a room the same night we did, and this did not happen to them. As I am trying to get in contact with the manager, the ladies at the front desk are only letting me leave messages instead of talking to me about. They have not apologized or called me back. I will never stay here again. This is not our first time having this problem here.