Horrible customer service. After making a deal, we...

Horrible customer service. After making a deal, we were suppose to come to the dealership and complete the purchase. We were called that morning and told them we were coming in at 1 pm. We showed up at the dealership ready to purchase and was told that the vehicle was purchased just minutes before we walked in the door. They did not even address the issue with us or had the guts to come apologize. Instead, the sales manager went back to his desk and didn't speak a word to us and the sales person that had helped us was already working with another customer. As we left, the sales manager said "aw you were just a 3 minutes late". The nerve of these guys. That's losing a customer for life and any one I know. I will tell them to stay away from Toyota of Richardson. Especially Dana the sales person and the Hispanic sales manager sits north side of the building near the door...