Me and my friend bought coupons on Groupon and we ...

Me and my friend bought coupons on Groupon and we paid $50 each to reserve our spots. It wasn't until we got there, that they told us that when we call, we have to mention the groupon to get the deal and we could either upgrade and lose the deposit fee that we were suppose to get upon arriving, or not go (definitely going). Long story short, we got no deal and ended up paying the whole price. Seeing how we use the spot and time either way, it was bogus that we didn't get our reservation deposit back., JUST because we didn't mention we were using a Groupon, talk about robbery. Then there was the fact that we got there at 10 and did not jump until 2:30. Yes, they warn you that the wait can be a couple hours, but that is just crazy, especially because their idea of waiting areas is ridiculous for that long of time. So my recommendation is definitely to get the very first appointment of the day if possible. Also, if you want to pay for the video and pictures (which we did of course), it's $80 for a short video and a few pictures and you have to wait what has now been THREE weeks of waiting in the mail. This is the only establishment in Phx or that I have found elsewhere, that can't manage to get them to you the same day, or at least offer an email. The experience it's self was great, both of mine and my friends instructors were really great guys, I mean its skydiving, of course it is going to be amazing, but I do not think anything else about if was professional or worth it. I will definitely be skydiving again one day, but not here.