Denise Downs

Review of North Shore long Island Jewish

While ultimately attentive by the medical professi...

While ultimately attentive by the medical professionals, the intake personnel in the ER was "unconcerned" about my situation (which was serious) and one hospital housekeeping staff remarked out loud (said, "Oh my God") about the condition of the room where the patient has experienced a hemorrhage and extreme blood loss. ALL STAFF should be trained on managing their reaction to various conditions that are a part of their daily work. Drs were fine, surrounding administration and operations staff were not. Too bad, because the first face you see in an emergency situation is important. The interactions by the intake person and the housekeeping staff were just "low rent."