T

Thomas Scheckelhoff

3 years ago

UPS lost my package entrusted to this UPS store. I...

UPS lost my package entrusted to this UPS store. I made a claim, UPS approved the claim (in writing). On the strength of their written approval, the contents of the package (mostly an 11 year old girls clothes) were repurchased. About 2 months after the package was lost, UPS found the package, and refused to reimburse the cost of the replacement articles. GREAT CUSTOMER SERVICE? Hardly!

Comments:

No comments