V

Venise Wright

3 years ago

My fourth time at WOCR & SPA was good; mind you it...

My fourth time at WOCR & SPA was good; mind you it started a little rough with the SPA services and a discrepancy with our booking date and times. If a client books a SPA time and you don't get confirmation or feedback, the SPA may just take that extra step to call the client and I'm sure the client experience would have been A++++ instead of just an A. Front Reception tried to redeem my disappointment with a $10 meal voucher (for two people) but the damage was done.
Other options will be considered when booking a weekend 'getaway'.

All other items were good.

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