I reached out to this company to complete an emplo...

I reached out to this company to complete an employment verification. I am pretty sure that the individual handling verification's has not been out of the office for a month. I emailed her on several different occasions and received no response and from what I'm being told if out on vacation. Usually, if you are out on vacation you have an automated response letting people know how long you will be out of the office. Not only could I not find this information out but the representative's answering my calls had not additional information to provide me with or transfer me to someone who could provide me with the answers I am looking for. How completely unprofessional and personally I feel sorry for the individuals that work for this company and decided to leave this company. It should not take this long to respond to a simple request after all the necessary documentation has been sent as requested in a timely matter.