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March 2020. My A/C unit would turn on but no air (...

March 2020. My A/C unit would turn on but no air (hot or cold) would come out in the house. John Moore came out and gave me 3 options to fix it: A capacitor for $300, a new blower motor for $1,300, or a new system for $10k. I decided on the cheapest fix, the capacitor. John Moore insisted that the $300 option would only last a few days or a week at most and they pushed for me to get the $1,300 option. I ended up choosing none. I made some calls and found a guy who did side jobs. Fixed the issue much cheaper and said the capacitor was the only thing wrong and would last for years. Bottom line: John Moore lied about the capacitor to try and sell a more costly option. Do your homework and shop around.

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