Ryan Hamilton

Review of Hilton Garden Inn / Homewood S...

I stay at quite a few Hilton properties every year...

I stay at quite a few Hilton properties every year - this definitely ranks as the worst one I've experienced in a very long time. Definitely won't be going back.

Several housekeeping mess-ups (used floss on the sink when I checked in, no cups or bathmat the second day) capped off by arriving in my room one evening to find it smelling smoky and finding a lighter lying on my bedside table. Really? Yes, housekeeping left their lighter in my room, apparently because they were using it.

Fitness center was also a comedy of errors - broken treadmill, and giant bath towels instead regular fitness-room-sized towels.

Breakfast was just ok - the usual fare, maybe a little below average. Coffee and Hot Water were frequently empty.

Service at the bar was very slow. Took a long time to get a check - I watched one guy dine and dash because he had been waiting so long for his check.

Am I being too picky? Maybe, but if I'm paying $200 per night I expect more than this.

Location is good, and the building seems nice enough. Room was spacious and comfortable. But I definitely won't be staying at this Hilton property again.