Chris Patterson Review of Mercedes-Benz of Sacramento
All I have experienced have been multiple problems...
All I have experienced have been multiple problems, wasted time and money, and still dealing with problems !
I purchased a brand new Sprinter Cargo Van for my company vehicle, and right away the sliding door cable broke, and the ventilation system wasn't hooked up correctly. The ventilation issue required multiple visits, and them giving me the run around, trying to proove it was normal until finally repaired. At only 6,000 miles I started having intermitten transmission problems requiring me to cycle the key on and off. At only 9,000 miles the brakes are intermittenly making grinding and noises.
Well, now the vehicle has roughly only 23,000 miles, and I still have both problems.
They say they will only pay for a portion of the brakes and still have not resolved the transmission problems. I have brought the van in multiple times, even had to rent a vehicle, that they have not reimburssed me for yet. Even though they said they would.
The saddest part is that, besides the fact that I still have to bring it back in and deal with these unresolved problems, is that I had to purchase another company van, and would have bought another Sprinter, but went with another brand because of all of this.
Sad !
Chris,
Patterson Heating & Air Conditioning
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