S

Sean Goldin
Review of Eve Sleep

4 years ago

WORTHLESS WARRANTY

WORTHLESS WARRANTY
I bought an eve sleep mattress 2 years ago, I was happy with it at first now it has sagged badly, this is very noticeable when you roll into the middle of the bed which isn't slept on often.

Over the last 6 months my wife and I have struggle to sleep on it, we both wake up with back pain and headaches every day, sometimes I need painkillers. eve sleep don't seem interested in a warranty claim and have asked a third party to inspect this mattress and states that the third parties decision is final not eve sleep how bazaar, but I have to wait another 4 weeks for this appointment. This mattress is turned correctly and looks like new, so nothing I have done wrong!

eve sleep have changed their original mattress several times now, after saying "one suits all" clearly it doesn't ! Having added further mattresses to the range.

Unable to sleep properly on this now very uncomfortable mattress, I have gone and bought a Tempur mattress which arrived yesterday, we both had a good nights sleep last night, no headaches or back pain! the first in a long time.

As eve sleep do not seem interested in their product, and want to swerve their warranty claims with many people saying the same things. I have just got rid of my mattress, so no warranty claim any longer, I hope the people at eve sleep manage to sleep better than my wife and I did on their product.

So save your money and buy the best " Tempur " I wish I did the first time !

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