The thermal rooms were ok but there was a lot of p...

The thermal rooms were ok but there was a lot of people using them. The women at the reception were friendly. The pool had to be accessed via the gym, and there was no towels in the pool area. The massage and facial were very nice. The afternoon tea was dreadful, the sandwiches were stale and we felt we were put in a hallway out of the way. There was plenty of room in the room serving tea downstairs but we were treated like an afterthought being put upstairs in the hall.
We were left waiting at the door to the tea room also which I didn't like. The offer we bought was a Christmas present and I feel was not good value for money. Other spas I have gone to were far superior for the same cost. Poor value for money