I don't often post reviews, but this insurer makes...

I don't often post reviews, but this insurer makes it so colorful that I have posted something anyway. The services provided by this insurer have deteriorated enormously in recent times. People used to think along with you, now every contact with customer service is a dead end. See the name Melvin Besselink mentioned more often in the comments; I also have bad experiences with letters addressed to me as an insured person on his behalf. ONVZ appears to be committed to a policy of rejecting complaints. This worked for me, I will switch to another insurer before 2021. Too bad to see a company destroying itself like this (for profit?)