LeVerna Bratcher Review of RockAuto, LLC
MAY 18,2016
MAY 18,2016
ON MAY 11,2016 I SPECIFICALLY ORDERED AND PAID FOR REAR HUB BEARING ASSEMBLY FOR MY VEHICLE. WHEN I TOOK THE CAR TO THE AUTO MECHANIC TO HAVE THEM REPLACED, THEY NOTICE THAT ALTHOUGH THE PARTS WERE PLACED IN A REAR HUB BEARING BOX, THE PARTS INSIDE THE BOX WERE FOR THE FRONTS HUB BEARING. ALTHOUGH THE AUTO SHOP WILL COMPENSATE ME FOR DOING SOMETHING THAT WAS NOT SUPPOSE TO BE DONE, ROCK AUTO STATED THAT BECAUSE I DID NOT CHECK TO MAKE SURE IT WAS THE CORRECT PART BEFORE THEY WERE INSTALLED, THEY WOULD NOT BE ABLE TO PAY ME THE DIFFERENCE FOR THE COST OF THE REAR HUB BREARING FOR THE PART BECAUSE THEY WOULD HAVE TO REFUND ME $60. I WILL BE TAKING THIS MATTER TO COURT, BECAUSE THE TOTAL COST THAT WAS PAID TO ROCKAUTO WAS $169.58 FOR FRONT HUB BREARINGS, WHEN IN FACT THE COST FOR FRONT HUBS ARE 58.79. THE SAME ISSUE HAPPENED BACK IN 2014 ACCORDING TO ONE OF THE COMPANY'S EMPLOYEES (JEAN/JAMIEE).
I WILL SEE YOU ALL IN COURT SOON, AND YES COURT COST WILL ALSO BE COVERED BY ROCKAUTO. THANK YOU:)
Comments: