Ariel Castillo

Review of Womack Army Medical Center

First review I ever write in my life... The worst ...

First review I ever write in my life... The worst hospital I have ever dealt with, and I'm from New York City. The lack of patient care and professionalism is baffling. I've been expressing to them the same concern with my left leg over and over again for MONTHS, and it's like I'm bothering them. Went to the E.R. last night. The first nurse I saw for my vitals was asking me questions, while watching a football game on his computer (I could see it from a mirror) and pretending to record what I'm saying/listening! Then another nurse came in once I was called inside and made me feel as if the reason I was there was not a good one and dismissed everything I was saying! What is patient CARE all about, and why is he in this field??? I told him he was being rude and he got mad at me, at one point saying "this girl in that room has chest pain"... Um what about the reason I was there, like MY LEFT LEG. I tried showing him my leg and he didn't even want to see it! You call for an appointment, it hardly ever goes through, and when it finally does, they schedule an appointment, you get there, they say they can't see you? I could only imagine what type of service there is at the VA HOSPITAL. Two thumbs WAY down!