Nahelene Mitchell

Review of MedStar Health, Washington Hos...

You have a waiting period of three hours for your ...

You have a waiting period of three hours for your appointment. And an half to 45 minutes after for discharge. Although you see at least 4 to 5 receptionist sitting there talking to each other, no one answers the phone all day. You may be running late because of something beyond your control, yet when you get there you appointment is canceled . They do nothing to help you, not even get you another appointment. All this could've been avoided if the spend less time gossiping and designate one of those 5 people to ANSWER THE PHONE! !!!!!!!!, we are the patients.