6 months of waiting for my membership info....stil...

6 months of waiting for my membership info....still hasn't been processed. Called about 100 times over the last 6 months and they keep brushing me off and telling me it will be handled in 48 hours. At 8 months pregnant with no insurance information, even though they keep telling me that I am eligible, is absolutely ridiculous and no one should have to go through this. WORST COMPANY EVER!!!!!! Save yourself the aggrevation and don't deal with them!!