Daisy Masterman

Review of Sunmoon Boutique Resort

Average room, overpriced for what you receive. We ...

Average room, overpriced for what you receive. We got put in an attic. You literally open the door and have to walk up a bunch of stairs with all your luggage. The roof is sloped and low so you have to watch your head. Aircon must not have been cleaned or serviced in YEARS. Kept spitting out giant chunks of dust. As it was right over our bed this was pretty disgusting.

Our family paid an extra $100 for a pool facing balcony room which ended up being even smaller than the attic. Loud music playing all day. Pool not heated and dirty. Way too cold to actually swim. No mini fridge, even though online it claims there are minibars in every room. Wifi is an extra add on cost. Staff are friendly but it doesn't make up for lacking facilities, wouldn't recommend. Reviews for this place are terrible for a reason. It's strange to me the owner or manager doesn't take on the feedback to improve.