Lukasz Konior

Review of Spuntino Wine Bar and Italian ...

Writing this review as an overview of our last vis...

Writing this review as an overview of our last visit to Spuntinos.

To start off the food, drinks and customer service was absolutely great. Ordered a personal pie and a couple tapas for my girlfriend and I, everything was well seasoned and tasty.

We ordered their take on Moscow mules with Fig vodka, which was something new for us and tasted amazing has become something we make at home now after this visit.

The real reason for this review however is why we wouldn't give the experience 5 stars and this comepletely falls on the shoulders of management who we observed while sitting at the bar.

Some employees there seemed to be very unhappy and it was very obvious it was due to the Manager, a women with shorter hair, who had talked down to an employee by the soda station in a manner that I've never seen and I've Bartended & worked in restaurants myself for 7 years and never seen anything like that. It's just not something pleasant to observe while eatting a meal and we felt like that could have been handled much more professionally, maybe away from customers and definitely not in the tone that she had spoken to her employee.

A solid 4 stars for food and the employees themselves still providing great service. However front of house management or upper management has to take a closer look at what's going on while on the floor.