Tim Strickland Review of Practically Perfect Day Spa
Honestly, I could not give you a very good referen...
Honestly, I could not give you a very good reference for this one. When I called, I had asked Ann (the owner?) if they offer couples massage since I did not see it in their offerings online... She said they did, so I scheduled the appointment for an all day session including hair and facial along with the massage for my wife and myself. When we were filling out the forms in the front room, someone came out and asked which one of us wanted to go first on the massage and which for the facial...
You can imagine the look on her face when we had no idea what she meant. I checked with other friends after the massage to make sure I understood what a couples massage was supposed to mean, since this was our first. I wanted to make sure I wasn't the one in error here.
Ann came out and is a very nice lady. But she explained to us that she told me on the phone that they would have to do it one at a time... I don't remember her saying that and would not have accepted the deal over the phone, but I also wasn't going to argue the point. My wife tore up out paperwork, and took it with us as we left.
Now to be fair... The place looks nice and probably is very good as the other reviews here say. The staff seemed very polite including the owner. However, you would expect the owner of a day spa to know the definition of a couples massage... Obviously some sort of miscommunication.
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