Annabel Smithson

Review of luxham Garden Hotel

POSSIBLY THE WORST HOTEL IN LONDON - PLEASE DO NOT...

POSSIBLY THE WORST HOTEL IN LONDON - PLEASE DO NOT BOOK
this isn t spam... I stayed on the 28th December and had to check out the same night because even at 10.30 pm the restaurant next door were playing loud music, smashing things and then a few people came up to my window and shone a light inside my room! I complained to reception who said the music would continue until 12.30 am, past midnight... I have called up almost every day since then to speak to the manager and a very rude lady always answers and says she will pass on my details and he will email me and then hangs up the phone on me. The rooms there are not fit for purpose if like myself you want a good nights sleep and the staff are the most un-accommodating people I ve ever come across. I ve honestly never written a review before but I m so shocked at this experience that I felt I had to. Hopefully I can save other people now some money and time.