Ashley Nicole (Ashley)

Review of Escape bar and restaurant

The food had a lot of hype before I went here with...

The food had a lot of hype before I went here with my family. So I was excited. Unfortunately, the service was terrible. The food came out so slow and it wasn't great. At one point it might have been, but since it was cold, my french toast tasted stale. I was scared to send it back in case I had to wait another hour and 45 for it. My brothers burger was also bland and cold. As far as service, our original waiter never brought enough water for everyone, nor did he get the drinks right. We didn't see him again bc apparently he quit his job mid-shift. The next servers tried to get us, but it was really hard to get more water and drink refills while we waited for food. This establishment is cute and it has potential, I just think the staff could use a reminder on what great customer service entails. Waiting a long time for food isn't always terrible when the servers are attentive and don't enable your dehydration.