How hard is it to get some ketchup? By the time I ...

How hard is it to get some ketchup? By the time I make it back to my location I notice that we got no ketchup, this has happened countless times. For a parent with kids I do not check the bag because the employee
always assures me that there is ketchup in my bag, usually the first few times there was as of lately they have been slacking on mostly everything. Get no dressing, nor fork for when we do get salad. I expected way more from this location because I've never had this problem, reevaluate your employees, it seems as if they are only there to collect a check while standing around. I'm not one to write bad reviews unless needed to BUT this location is for sure doing horrible with customer service. Why should I go out my way to go back and ask for dressing and ketchup? It's an inconvenience and should of been acknowledged by an employee and double checked that everything needed to make my meal enjoyable is available to me and my family.