F

I stayed three nights at the Congress Plaza in Jul...

I stayed three nights at the Congress Plaza in July 2017. Booked online. No problems with check-in or check out.

Pros: Good desk and security staff, updated beds and pillows in our 12th floor room, quiet room at night, hot showers, and great maid service daily. Cons: Old room doors that don't look or feel safe. No in-room coffee or in house coffee shop (1 blk to dunkin' donuts), generally ancient facilities like the terrible workout room. Not enough outlets in the room, but that's true for almost every hotel. No in room thermostat. Lots of maintenance issues throughout. What's with the mothball smell at the front door? This place was good enough for my son and I to stay for our chicago weekend trip, but I wouldn't take my wife here. No sir. I won't be back.Too many other options out there.

Comments:

No comments