the only reason i give them one star is because i ...

the only reason i give them one star is because i have to to be able to write this post. long story short TRUST EVERY SINGLE ONE OF THESE REVIEWS!!!! they are completely un organized , it took them over 6 months to pay off my gap claim , and i had to constantly be on their ass to do their job, i had to call them just to find out i was missing paperwork , when i asked them why they didn't reach out to me they said " we are a 3rd party company and we are'nt obligated to do so". they were just a NIGHTMARE ! im not sure how they still are in business