Ed McMahon

Review of Siegels Cottonwood Farms

Wish I could give zero stars. I have an autistic d...

Wish I could give zero stars. I have an autistic daughter so we signed up for their special needs day. They could not find our name on the list so they said we only would be allowed in under general admission. We had no problem paying the fee but that was not the point. My daughter has sensory issues and can not last very long in certain situations hence why we signed up for the special needs day. I am sick to my stomach of how we were treated. If you look at my daughter you would not be able to tell she is autistic. Not sure if that had anything to do with thier decision but it definitely should not. I would not recommend this farm to anyone. Now I have to try to explain to my 5 year old autistic daughter why we are not going to the pumpkin farm that we planned on going to for over a week. She is in tears.
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Please spare me your sad attempt at an apology. It was my choice not to attend due to your customer service. If you truly cared, you would have made it right. Not sure if it the error in the registration process was on our end or yours but that truly should not matter. Once again it was not about the money. I would have gladly paid but I chose not to give my money to you because of the way we were treated. The only reason you are replying is trying to save face.