Courtney Smith

Review of Lake Pointe Grill

Really annoyed with the service here. Ordered deli...

Really annoyed with the service here. Ordered delivery today and they forgot an item. I called to ask if it had been made or not and the girl who answered the phone said no they didn t make it and she was the one who took the order and it was her fault. She asked if I would come get it, I said no since we paid for delivery and then she said to contact the person who delivered it. So we reordered it immediately after hanging up ONLY to get a notification saying they were closed. Tried to call and no answer. Why didn t she tell me that they were closing and why did she tell me to come get it or call the delivery guy? This whole interaction was so frustrating.