Well....I wasn't to sure to give a review. But I t...

Well....I wasn't to sure to give a review. But I though it would be important. I had a service recall on my BMW 328d. So I scheduled an appointment. When I arrived the service tech's were bad. I was ignored for the first 15 mins. Then to witness a service tech go to assist someone else that came into the garage after me. It took about a week and a half to get my recall fixed. Then my service tech called me to tell me that I need new tires. So I purchased new tires. When I was picking up my BMW. The service supervisor raised his voice to me to explain that I was 2 gallons short from a full tank and I would be charged. I explain to him that I filled the tank up and I was coming from Westminster and I was trying to get into the garage before they closed. Then when I got home I noticed a dent, and a scratch on my BMW and a black mark on my rim. I called and left a message for Tara and never received a return called. So I decided to wait a week. Then I email one of the service managers (the African American gentlemen) and never received an email or a call back. So my question to myself is would I return back to Ralph Schomp and my answer is NO! I rather go to Gebhardt bmw where they treat ladies & gentlemen like ladies & gentlemen with great customer service. So I will see where this email goes.