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Debbie Teague

4 years ago

Very quick to take your money, not so quick to sen...

Very quick to take your money, not so quick to send the fabric. There are lots of places to buy fabric with much better service. A few of my favorites are Shabby Fabrics, Bear Creek Fabrics, and Connecting Threads. None of these charge your credit card BEFORE shipping your order. I just think Missouri Star has gotten too big to either care or know what's going on. They are really NOT the only or the cheapest place to go.... For those who get their cards charged and no fabric, all you have to do is call your credit card company to get the charges reversed.

It is not illegal, but it is unethical for an online seller to charge your credit card before they ship. HOWEVER, your particular credit card company probably doesn t allow it.

According to the Federal Trade Commission many credit card issuers do not allow merchants to charge your credit card before they ship. If you want to pursue this, you should contact your credit card issuer and ask about its policies for prematurely charging your account. You can then send a complaint letter with specific information about this merchant.

I have in my possession an email from Missouri Quilt Co saying it always does this, and so does everyone else. Baloney!!!

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