Called three times and only received one call back...

Called three times and only received one call back. This place use to be great. The front desk people are terrible. I left a detailed voicemail for the clinic each time and the one time they called back they left me a voicemail and didn't even refer to what I talked about in my original voicemail. They just said "we're calling you back but we are closing now." I wasted a whole week trying to talk to my vet. The vets and techs are great but getting to them is impossible.