They stole more than 3000 EURO. They promised me a...

They stole more than 3000 EURO. They promised me a refund week ago, they are just told me to calm down and wait. If i dont receive the refund today i will seek legal advice straight away and will do everything to get my money back from them. Michaela im still waiting for your reply and the money today. A bank transfer should not take 7 days to get. THANKS.